Information adapted for the NORWELD 3D45 printer lending program. Visit the official 3PI Tech Solutions FAQ page for additional information about other Dremel 3D printer models.
GENERAL INFORMATION
What is 3D printing?
3D printing is a method of creating three-dimensional objects from a computer model file. Many different forms of 3D printing exist today, but Dremel's 3D printers utilize Fused Filament Fabrication (FFF) to extrude layers of molten plastic on top of one another until an object is realized.
What can the Dremel 3D45 printer build?
Dremel 3D45 printers can build more things than can be listed here. See https://3pitech.com/pages/software to explore a variety of ways you can create your own models. Visit the Thingiverse 3D printing community to discover, make, and share 3D printable things.
How good is the 3D45 printer build quality?
Build quality depends on a number of factors such as layer thickness and slicer settings. The Dremel 3D printers extrude filament into layers thinner than a sheet of paper, 50 to 340 microns (0.05-0.34 mm). The thinner the layers, the more detail can be printed. Also, many slicer settings can influence the build quality. The DigiLab Slicer has settings that are optimized for Dremel's 3D printers.
How big is the build volume of 3D45 printers?
The maximum build volume is 10" x 6" x 6.7" (255 mm x 155 mm x 170 mm).
How long does it take to build an object?
The time it takes to build a 3D object depends on the size and complexity of the model file and it is not an exact science. Dremel 3D model files have estimated build times for your reference.
How thick are the object layers?
The thickness of your object layers is something you can choose. The 3D45 printer has a maximum resolution of 50 microns (0.05 mm) and a minimum resolution of 340 microns (0.34 mm). The higher the resolution, the smaller each layer and the better your object will look. The layer resolution depends on the setting: Low- 0.3 mm, Medium- 0.2 mm, High- 0.1 mm, Ultra- 0.05 mm.
While my Dremel 3D printer is in use, am I able to lock the doors?
The doors are monitored and both doors must be closed to initiate a remote print from the Dremel Print Cloud. This ensures that there are no hands inside the printer when a print is started from a user who is not near it. During any other time, including building an object, opening a door will cause a warning notice to display on the screen.
Is there an emergency stop button on my Dremel 3D printer?
No, there is no emergency stop button; however, on all Dremel 3D printers, the side power switch will immediately cut power to the printer.
If my Dremel 3D printer is on and the power is shut off for whatever reason, will the machine automatically come back on or must it be manually 'reset' for restart?
All of Dremel's 3D printers will turn back on to an unheated idle state after a power disruption. The previous print object will be cancelled automatically. If the print head is still hot, the fans will turn on to cool it down.
Can I print objects for storing food?
We do not recommend that you print any object that will come in either direct or indirect contact with food.
How do I clean my Dremel 3D printer?
Clean your Dremel 3D printer's exterior with a lint free cloth. Clear the interior of visible debris. To avoid damaging your Dremel 3D printer, do not use water, chemicals, or other cleaners on the printer. Always check to ensure the extruder nozzle is clear of debris using common needle nose pliers.
FILAMENT
What filament material can I use?
The DigiLab 3D45 supports Dremel PLA, Eco-ABS, and Nylon. Other filament types and brands may cause damage to the printers and will void the warranty.
Why should I use Dremel filament?
Dremel filament is manufactured to provide the highest quality during operation and will help your Dremel 3D printer run smoothly. Also, the DigiLab 3D45 utilizes specific RFID information stored on each spool to ensure the correct temperature, speed, and other parameters are used for each different filament type.
Where can I find the technical specs for the new filaments?
The material specs for all of the filaments are located here: https://3pitech.com/pages/filament-properties-settings.
Where can I purchase Dremel filament?
Dremel PLA filament is available in a variety of colors on the 3PI Tech Solutions website or on Amazon. When searching for filaments on Amazon, only select filament with the following specifications:
- PLA
- 1.75 mm diameter
- 0.75 kg spool weight
Why is there an RFID tag on the filament and how does it work?
The RFID tag allows the DigiLab 3D45 printer to identify what type of filament is loaded into it. With this information, the 3D45 will set the correct temperatures and print speed to ensure your selected model prints optimally. It will even do this if the original print file was sliced for a different material. The RFID tag also allows the 3D45 to keep track of the amount of filament remaining on the spool so it can warn you if there is not enough to complete a print.
The 3D45 did not detect my Dremel filament when I loaded it. What do I do?
First, turn the spool approximately half a turn and try the loading filament operation again. The printer will search during the loading operation. Watch the top status bar, it will display 'Reading' when it is looking for the filament. You may exit the loading operation after this reading operation completes. If it still does not detect the filament, you can select the type from the selection screen. If this problem persists or occurs on multiple spools, please contact NORWELD.
How long does filament last?
How long your filament lasts will depend on several factors including the print quality used, infill density, and the number of supports required. For an example, each Dremel PLA spool contains at least 175 meters of filament, and the standard Dremel Frog print requires approximately 5 meters of filament, so each spool should be able to print approximately 35 frogs.
How should I store my filament?
Storing your filament correctly extends the usefulness of the filament. Filament should always be stored in a cool, dry environment unexposed to changes in temperature or humidity. Always keep your filament inside the shrink wrap plastic until you are ready to use it. Filament that is exposed to humidity or temperature extremes can become brittle or difficult to melt.
Do Dremel's 3D printers have dual extruders?
No, all Dremel 3D printers are constructed as single extruder systems, and only one spool of filament may be used at a time.
Can I use more than one type/color filament on one object?
Yes, you can pause a build, then change filament during the pause. The print can easily be resumed when you have completed the filament change process.
BUILD PLATFORM
Why have a heated build platform on the 3D45?
The heated build platform helps prevent builds from warping. This is especially true with more technical materials like Nylon and ECO-ABS.
Why do I have to use Dremel glue on my 3D45?
The supplied Dremel glue is the best, safest material we could find that would work with all filaments supported by the 3D45. It provides a strong adhesion that helps prevent builds from failing.
How do I clean a 3D45 build platform with dried glue on it?
Remove it from the printer and rinse it under warm water. The glue will dissolve. After the build platform is clean, allow it to dry completely before reinstalling it into the 3D45.
How often do I need to clean the glue off the build plate?
The glue on the build plate does not need to be cleaned after every build. You can scrape rough edges off after a build and apply more glue. This can work well once you build up a few layers. You would need to wash it if there are deep gouges in the glue layer or it has built up unevenly and makes the build platform unlevel.
How do I clear glue residue from my models after I remove them from the build platform?
You can rinse it in water or wipe it with a damp cloth.
How does the assisted leveling work?
The 3D45 printers come with 'Quick Level,' which is a feature that is capable of detecting the position of the build platform with the use of smart sensor technology. It creates a reference point in the back of the build platform, then transfers that level to the front two adjustable points. It then directs the adjustment until all points are at the same level.
On my 3D45 when I level, it asks me to check and clean the level sensor, how do I do that?
If you observe glue residue on the level sensor, you can gently scrape it off with a side-to-side motion. Do not use tools that are sharp or may pinch the plunger. Be careful not to touch the nozzle behind the level sensor, it may be hot.
TROUBLESHOOTING
Why isn't my Dremel 3D printer starting an object?
It is possible that the model you are trying to build is corrupt or of an unsupported type. Please turn the printer off then back on again and try to print one of the pre-loaded models. Also, check to make sure that the firmware is up to date as there were issues with alternate file types in earlier versions.
Why does the extruder look like it is off track?
Extruder misalignment is most often caused by a tangle in the filament spool. This prevents the extruder from moving to the right. Check to make sure the spool is freely feeding filament. Misalignment can also be caused when portions of a multiple part build become loose from the build platform. These loose pieces can become wedged between the extruder and the other parts of the build. If this issue happens repeatedly, please contact NORWELD.
Why is the extruder tip scraping the build platform?
First try releveling the build platform. If the problem persists, you may need to adjust your first layer height, which is available in the settings menu. View nozzle gap calibration instructions at 3PI Tech's website. If that does not work, please contact NORWELD.
Why is the extruder clogged?
Most clogs are due to non-melting debris that gets into the extruder. That is why it is important to keep filament clean when it is open, but not being used. Clogs can also be caused by too much retraction in print files, using a high print temperature with a low melt-point filament, and jagged or bent ends during a filament change.
How can I unclog the extruder?
You can unclog your extruder by using the unclog tool and following the steps in the instruction manual and/or on 3PI Tech's website. If this does not work, please contact NORWELD.
Why is the extruder not moving to the home position?
Ensure that the filament is not tangled on the spool. Also, check to see if the extruder is caught on the build platform or an object build on it.
Why does my printer make a grinding or clunking sound when it tries to home?
Ensure you are using the latest Firmware as early versions homed with more force. A protracted noise when the extruder reaches the home position could indicate a loose and skipping belt. Please contact NORWELD if this occurs regularly.
Why is the filament blobbing on the extruder, and how do I get it off?
This may be the result of a build failure due to poor model adhesion. If a build does not stick well to the build platform, it may be dragged around by the extruder. When this happens, the filament that is extruded sticks and forms a large blob. To prevent this, keep your build surface level and tacky (with Dremel glue). To remove the blob, fully preheat the extruder, then use a pair of needle nose pliers to pull it off (be careful not to damage the brass nozzle). If there is still an issue, please contact NORWELD.
Why won't my objects stick to the build platform?
There are many reasons why objects may not stick to the build platform. You should first ensure that you have a clean, debris free build plate and that the Dremel glue stick has been evenly applied to the surface. Next, check that the build platform is level. These are the two most common causes for builds not sticking. If your prints still do not stick, your nozzle may be too far from the build platform. You may need to adjust your first layer height, which is available in the settings menu. Please contact NORWELD if you have any questions or if this does not work.
Why are my objects getting stuck to the build platform?
Objects sticking to the build platform is a good thing as they require a firm adhesion to the build platform during the build process. This is to ensure that the object remains stable throughout building. If your prints are too difficult to remove, your nozzle may be too close to the build platform. You may need to adjust your first layer height, which is available in the settings menu. Please contact NORWELD if you have any questions or if this does not work. See the instruction manual for object removal instructions.
On my 3D45 the build is really stuck on hard, how do I get it off?
For times when the glue holds too well, we have found it best to use the provided removal tool (scraper). Work it under a corner or side and then continue to push it under the build until it releases.
Why do my objects collapse on themselves?
You may need to optimize the model design. Angles greater than 45 degrees from vertical will require external supports to prevent it from collapsing. Also, even with supports, some models may require a specific orientation to be stable while printing or an extra layer to help the model stick. In the DigiLab Slicer, try clicking 'Generate Support' and 'Build Plate Adhesion.' If you are still having issues, please contact NORWELD.
Is there a way to bypass the automatic setup on the 3D45?
The 3D45 chooses settings that are optimized for each type of filament. However, we understand the need for adjustability. There are two levels of user control of print settings.
- From the main screen press FILAMENT->VIEW/EDIT FILAMENT SETTINGS. This will allow you to specify temperatures and speeds. These settings will be remembered for as long as that spool is loaded unless you turn off the printer or restart it.
- From the main screen press TOOLS->SETTINGS->ADV. MODE. Selecting 'PRIORITIZE G-CODE SETTINGS' will set the printer to always use the print settings included in the print file. This allows you to change parameters in your slicer and have them faithfully used by the printer.
3D MODEL FILES AND SLICER SOFTWARE
What types of files can my Dremel 3D printer use?
The Dremel 3D45 can build .g3drem, .gcode, and .g files. You can use Dremel 3D Slicer or Simplify 3D to create these files. These programs can accept .STL and .OBJ files.
What slicer software do I need to properly run a Dremel 3D printer?
The Dremel 3D printers come with a slicer software package preloaded on the USB drive. Slicer offerings are upgraded with each printer release. You can find the latest version of DigiLab 3D Slicer at https://3pitech.com/pages/desktop-slicer-software. The Dremel DigiLab 3D Slicer is based on Cura, one of the industry's best slicing programs.
Am I limited to the Dremel Slicing software?
The 3D45 will accept the following common gcode formats: .g3drem, .gcode, and .g. The officially supported slicers are DigiLab 3D Slicer and Simplify 3D. Although code from other slicers will run, you may need to optimize the settings yourself.
How do I convert 3D model files to Dremel model code?
3D models should be saved in .STL or .OBJ format in the program used to create these files. You can then use any of the Dremel supported slicers to convert the files into buildable models. The supported slicers are DigiLab 3D Slicer and Simplify 3D.
Can I print objects from popular CAD files (Maya, Blender, Zbrush)?
Yes, you can print objects from popular CAD files. The majority of modeling software can export files to .STL format, which is the file type accepted by DigiLab 3D Slicer and Simplify 3D.
What is Dremel DigiLab 3D Slicer?
The Dremel DigiLab 3D Slicer is Dremel's own slicing software. It is based on the open source Cura slicing software with several modifications that are specific to Dremel printers. The DigiLab 3D Slicer will continue to be developed to improve its capabilities and ease of use.
Can I use the ethernet cable with the Dremel 3D Slicer?
You can save the file to a removable drive or to the computer. The software will automatically generate a .gcode file that can be 3D printed. The file can be sent directly to the printer using an Ethernet connection.
In the build screen of my 3D45, why do some files have pictures and others do not?
The picture information is included in the print file header. Some slicer programs are unable to generate the picture information; others have no problems. The presence of a picture will not affect the print quality in any way.
Why does my model appear red on the Dremel 3D software build screen?
A model will be red if it is too big for the build area, floating above the build platform, or a part of the model is positioned outside of the build area. Use the 'Scale' and 'Move' functions in the Dremel 3D software to adjust the model so that it is within the build area.
Why doesn't the Dremel 3D software see my 3D printer?
If the Dremel 3D software is unable to connect to the printer, first make sure that the ethernet cable is properly connected. Next, you need to make sure that the driver is installed correctly. Check your operating system to troubleshoot driver installation. For further troubleshooting, contact NORWELD.
Why can't I see my model file after it is loaded in the Dremel 3D software?
This could be caused by a few different reasons. A common reason is that a model file was saved outside of the build area or was scaled too small for you to see. It is recommended that you use the 'Move' function to center the model and the 'Scale' function to increase the model size.
My model is too big to print. What should I do?
If your model is too big and resizing is not an option, you will need to break the model into smaller pieces before slicing. This can be accomplished in TinkerCad and most other 3D programs.
My model does not have a 'closed surface.' What should I do?
Unfortunately, Dremel 3D does not have the ability to repair models. Your best bet is to try Dremel Print Cloud as it can work with imperfect models.
Is there a specific way I should position my model before printing?
The best orientation for printing usually minimizes any horizontal overhangs that would require support and maximizes the build plate contact area. These are not always the same position and some experimentation may be required to optimize.
Can I print a model that has large overhangs?
Yes, you can print such a mdoel using supports generated by the slicing tool. In DigiLab slicer, click the 'Generate Support' button.
Will there be any marks on my print after I remove support materials?
Supports are designed to be easy to remove, and they should leave minimal marks on your print. However, if you find some marks, you can sand them with fine sanding paper.
Why does my printer print an outline around the object or a line to the side of my object before it builds the model?
This is called a skirt or brim and is used to prime the nozzle to ensure smooth filament flow before beginning to print the real model.
Can I add more than one object to the build platform?
Yes, in the step 2 'Layout' function select 'Add File.' You can then add and manipulate multiple files. In the DigiLab 3d Slicer, go to 'File' then 'Open File(s).'