Professional Development

NORWELD provides quality continuing education and professional development opportunites for library staff. Continuing education opportunities are offered on a variety of topics for all levels of staff through in-person workshops, special events, and webinars. View our calendar for upcoming events.


On-Site Staff Training and Development

NORWELD offers full members a variety of customizable, on-site staff training sessions that vary in length from 1 to 4 hours. All training sessions are led by NORWELD staff. Training is also available at the NORWELD office, dependent upon attendance needs, without mileage reimbursement.


Full NORWELD members receive up to eight hours annually, after which training is invoiced at $50/hour (total includes training and travel time).

Nonmembers are billed at $150/hour with mileage reimbursement.

Outside facilitators are not included in this benefit as NORWELD does not control the rates of their reimbursement for services.


  • Customer Service (Internal and External)
  • Customer Service for Front Line Staff
  • Creative Problem Solving
  • Creative Thinking
  • Dealing with Change
  • Group Work
  • Supervisory Skills for New Managers and Supervisors
  • Team Building

Customized training is available. Our staff will work with you to create staff training solutions tailored to your needs.

Request Staff Training


Staff Development Day Planning

Let us help plan your next staff development day. NORWELD staff will assist with identifying and coordinating speakers and experts to meet your unique requests. We will also customize training to facilitate a quality educational experience for you and your team at a reasonable cost.

Contact Janelle Thomas at or 419-352-2903 for more information.